24 Jobs in Carlisle, PA
Country Inn Suites by Radisson is Hiring a Front Desk Agent Near Carlisle, PA
Job Summary:
We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Timings
-We are looking for second shift and candidate should be available to work during weekend and weekday.
Responsibilities:
- Greet guests with a warm and friendly welcome upon arrival
- Check guests in and out efficiently and accurately
- Answer phone calls and respond to guest inquiries in a professional manner
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest complaints or concerns with patience and empathy, escalating issues as needed
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance staff to ensure guest satisfaction
- Perform night audit duties as required
Qualifications:
- Previous experience in a front desk or customer service role preferred
- Knowledge of hotel operations and procedures is a plus
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask effectively
- Proficient in using phone systems and computer software applications
- Ability to remain calm under pressure and handle difficult situations with professionalism
- Multilingual skills are an asset
- Knowledge of guest relations principles and practices
We offer competitive pay rates and opportunities for career growth within our hotel management team. Join our team of dedicated professionals who are committed to providing exceptional guest services.
Note: All positions must be paid, including internship positions.
Job Type: Part-time
Pay: From $12.00 per hour
Schedule:
- Day shift
- Evening shift
Work setting:
- In-person
Work Location: In person
Job Summary
Part Time
Accommodations
$26k-35k (estimate)
05/26/2023
08/23/2024
radissonhotelgroup.com
MONROEVILLE, AL
15,000 - 50,000
2016
KARISHMA PATEL
$1B - $3B
Accommodations
Related Companies
The job skills required for Front Desk Agent include Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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